Q1: What is LumiCloud?
A1: LumiCloud is Luminys' cloud-based Video Surveillance as a Service (VSaaS) platform. It provides centralized remote management for cameras, NVRs, access control, network switches, and LumiGuardian trailers through a single cloud dashboard.
Q2: Is LumiCloud a cloud VMS?
A2: Yes. LumiCloud delivers cloud VMS functionality including video management, device monitoring, event storage, remote access, and playback without requiring an on-premise video management server.
Q3: What is Video Surveillance as a Service (VSaaS)?
A3: Video Surveillance as a Service (VSaaS) is a subscription model where video management, storage, and device monitoring are delivered through the cloud instead of installed only on local servers.
Q4: Does LumiCloud support direct-to-cloud cameras?
A4: Yes. LumiCloud Cameras can connect directly to the LumiCloud platform without an NVR. Each LumiCloud Camera includes a one-year LumiCloud Unity subscription, with optional 24/7 cloud storage available as a separate add-on.
Q5: Can LumiCloud manage NVRs, access control, and network switches?
A5: Yes. LumiCloud supports Luminys cameras, R-Series NVRs, access control devices, Luminys network switches, and LumiGuardian solar-powered mobile security trailers. Confirm the current certified device list before publishing model-specific claims.
Q6: How does LumiCloud reduce bandwidth use?
A6: LumiCloud uses edge AI event filtering so relevant human and vehicle events can be surfaced without uploading every frame for cloud-side analysis. Bandwidth requirements vary by channel count, site network, and storage plan.
Q7: How long is video stored in LumiCloud?
A7: LumiCloud HD Video Unity includes 30-day rolling AI event cloud storage. Separate 24/7 storage plans support rolling playback from 30 to 180 days depending on subscription tier.
Q8: How does LumiCloud work with LumiAgent?
A8: LumiAgent is an AI video intelligence capability for LumiCloud that supports natural-language and query-based video search. Availability, plan compatibility, and hardware requirements need PM confirmation before publishing.